When certainty disappears, the brain shifts into threat mode — reducing access to rational thinking just when leaders need it most.

When feedback feels unsafe, learning shuts down. The SAFE approach focuses on creating the conditions people need to hear feedback clearly and use it well.

New Year’s resolutions get a bad reputation, but the problem isn’t the goals themselves — it’s how we set and follow through on them. This post shares simple, proven ways to turn good intentions into achievable actions.