Clients
Dulcie’s expertise has been instrumental in empowering a diverse range of businesses across numerous sectors.
As a seasoned Coach, Learning Consultant, and Business Mentor, she has left an indelible mark on industries including retail, manufacturing, technology, publishing, fleet services, pharmaceuticals, and leisure retail.
Among her clientele are renowned names such as Amcor, Raymond Blanc, Tesco, Specialized, Sopra Steria, EDAM, GSK Linbrooke Services, REPL, Diebold Nixdorf, and Oxford University Press. What distinguishes Dulcie is her remarkable ability to tailor her approach seamlessly to meet the unique needs of both large corporations and small to medium enterprises (SMEs). Her versatility extends across all levels of organizations, from guiding apprentices and graduates to empowering C Suite and Executive teams.
Partner with Dulcie today and experience firsthand the transformative power of her tailored solutions designed to propel your business forward.
Hear It From My Clients...
Alastair Scott, Founder & CEO, S4Labour
“I invited Dulcie to join our S4 panel discussion at the Propel conference in March 2024. I selected her to sit alongside a C Suite Director from Tesco and 3 SME Managing Directors to bring a confident female voice and her own personal brand of deep Operational HR and Engagement expertise. She is fantastic at these events blending science, humour and an ability to connect with an audience at all levels. The feedback that we had about the panel – and Dulcie’s thoughts in particular were extremely positive. Her words and the evidence behind her statement “Quite simply, Happy People Make Businesses More Money” certainly remained with many of the audience.”
James Pavey, Operations Director, tesco Hospitality
“I can really see the difference the sessions have made, so I know I am getting huge value for money.”
Donald MacRae, HR Director EMEA, Starbucks
“Starbucks has partnered with Dulcie Swanston in co-creating a Coaching Programme for all our leaders (managers, directors, execs) in the EMEA region leveraging her Top Right Thinking model. It has had immediate and lasting impact for our organization, with positive feedback on being able to take actionable learnings into daily practice. The program found a good balance between model and actual practice in safe and supportive environments working with peer groups and with Dulcie’s extended team of professional coaches. Whether an experienced leader or new manager all have taken learnings to support their continued leadership and coaching journey. I have seen tangible growth in our leadership coaching skills which will unlock even more potential in our organization, and we have done this at scale. And on a personal note having experienced many approaches to building coaching skills and habits, this has been one of the most impactful programs I have experienced for myself. I have also appreciated being able to truly partner and co-create and design the program with Dulcie, and the flexibility to adapt and learn as we went.”
Matt Snell, MD, Gusto
“Dulcie is one of the most perceptive people I have ever worked with. We have used her skills as an Executive Coach to support the top team at both an individual and a group level. She facilitated a really important 2 days for us as an Exec team where we agreed our Values, Mission and KPI’s. The Values are now alive and well and help us to do better business because Dulcie really helped us to get to the heart of what we really wanted to be about and our relationships as an Executive Team have honest challenge at their heart.”
Ewan Paterson, Assistant Energy & Sustainability Manager, Mitchells & Butlers
“Dulcie was bloody amazing at our conference for our 120 sustainability ambassadors. They are a tough audience and I heard nothing but positive feedback. Dulcie blends her science knowledge with her practical experience which meant that everyone walked away from the session with something either to be used in their business, personal life or in the role they’re doing.We ordered complimentary books for the ambassadors as a gift and that along with Dulcie’s Ebbinghaus Nudge 4 weeks after the event on Linked In and Instagram meant that the learning was really sticky.”
Nina Widdicombe, Head of People, Fazenda Rodizio Bar & Grill
“Our experience with Dulcie has been inspiring for our management team, thanks to her authentic approach to coaching and leadership training. What sets her apart is not just her content but her personality and her genuine ability to connect with every learner. This authenticity makes the training resonate on a deeper level. Beyond her engaging presence, Dulcie brings a wealth of operational experience to her sessions, making her insights relevant and directly applicable.
Another great thing about Dulcie is her commitment to evidence-based practices. She backs up her teachings with solid science, which not only enhances the credibility of her training but also aids our understanding of why certain strategies work.
Dulcie’s skillful use of language and terminology has been instrumental in facilitating difficult conversations among our leaders. The common language and frameworks we’ve adopted as a result of her training have become invaluable assets, fostering a more cohesive and supportive leadership culture within our organisation.”
Anurita Chopra, Marketing Leader, GSK
“Dulcie happened to me by complete chance, and I call it quite a stroke of luck. The practical, grounded approach with simple, effective tools, apply to business, people and life challenges. They’re rooted in simplicity and applicative method, and are malleable enough for any challenge that you might be facing, any hard choices that you might be struggling with. When you’re at a crossroad, or hesitating on whether to go left or right, or wondering is you’re taking the right decision, Dulcie helps you unpeel and unstructure, and before you the dissected pieces in front of you are pointing in one direction, which would be the RIGHT direction for you.
Her style puts YOU in the centre of everything. It’s not about what’s the right thing, it’s about what’s the right thing for you. And she gets you there! and I would not hesitate to recommend her as an Executive Coach.”
Dr Amanda Potter CEO & CPO, Zircon Be Talent
“I invited Dulcie to be a guest on our podcast twice to talk about her two incredible books DOSE and It’s not bloody rocket science, because of her incisive thinking, observational powers, sharp wit and most importantly her ability to cut through the chaos of research and thinking in the world of HR, psychology and neuroscience and bring together some really clear and useful ideas for teams and businesses to talk about and apply. She is also great fun and a wonderful human being.”
Sue Hedaux, Co-Founder Re-Think Productivity
“Dulcie has supported us at our client conferences for two years running. We gather just over 100 clients with an interest in productivity and share topics with them that will help them deliver change within their businesses. Dulcie’s engaging presentation style, enthusiasm for her subject and ability to use the available space to do so much more than present slides mean Dulcie’s sessions are always a highlight.”
Gareth Linsay, Managing Director, NLTG
“The work Dulcie has done so far with our team has been fantastic! She has a unique ability to link theory to the real world through her vast knowledge, experience and, most importantly, her warm, empathetic (and humorous!) approach. Dulcie has delivered both in-person and virtual sessions for our team, both of which were incredibly motivating and thought provoking. The team didn’t want the in-person session to end – and it was Friday afternoon!! The resources Dulcie uses are outstanding, in particular her “postcards” which convey and reinforce the training superbly, particularly when your team receive one a few weeks after the training as one of Dulcie’s famous “Ebinghaus nudges”!”
Laura Magee, Associate Partner at Argon & Co
“Dulcie is a fantastic coach and trainer. We’ve had a cohort on consultants from across the business going through the Leaders that Coach course and it’s helped us to develop our inhouse coaching capability. Dulcie is extremely knowledgeable, engaging and insightful, bringing the theory to life with examples and memorable materials. I highly recommend Dulcie and the leaders that coach course to anyone who wants to enhance their leadership and coaching skills.”
Richard Owen-Hughes, Group Marketing Director, Driver Hire
“We were very pleased to work with Dulcie for the 2023 Driver Hire annual conference. She acted as facilitator and one of our keynote speakers and performed really well in both roles – engaging with the audience and delivering fresh, insightful food for thought. As part of the day we used some of Dulcie’s ‘Top Right Thinking’ cards, which went down well. They helped to bring ideas to life at the time but also provided a simple, cost-effective giveaway for delegates to take home with them, either to share ideas with colleagues or as a reminder for themselves at a later date.”
