Why Feedback Really Matters
Why Feedback Really Matters
“Dulcie, someone would really have to care about you to offer you tough feedback…”
I didn’t grasp that truth two decades ago — but now I do. Feedback can feel risky to both give and receive, yet it stands among the most powerful gifts in leadership and personal growth.
In This Episode, We Explore:
A candid bit of feedback I received about the timing of my video releases — and why I decided to change.
How feedback signals that someone genuinely cares about your success.
A hands-on look at delegation (shout-out to Belle Burgess-Oshaug for the inspiration).
Exciting news about my upcoming book It’s Not Bloody Rocket Science — especially for those stepping into management roles for the first time.
Why Your Brain Reacts to Social Situations Like They’re Survival Threats
Have you ever felt disproportionately stressed by feedback, sudden change, or feeling misunderstood? The SCARF model reveals why everyday workplace moments can trigger ancient survival responses — and how understanding them can transform how we lead, communicate, and perform under pressure.
The Threat Response at Work
When certainty disappears, the brain shifts into threat mode — reducing access to rational thinking just when leaders need it most.
SAFE Feedback: Creating the Conditions for Learning
When feedback feels unsafe, learning shuts down. The SAFE approach focuses on creating the conditions people need to hear feedback clearly and use it well.
