“Starbucks has partnered with Dulcie Swanston in co-creating a Coaching Programme for all our leaders (managers, directors, execs) in the EMEA region leveraging her Top Right Thinking model. It has had immediate and lasting impact for our organization, with positive feedback on being able to take actionable learnings into daily practice. The program found a good balance between model and actual practice in safe and supportive environments working with peer groups and with Dulcie’s extended team of professional coaches. Whether an experienced leader or new manager all have taken learnings to support their continued leadership and coaching journey. I have seen tangible growth in our leadership coaching skills which will unlock even more potential in our organization, and we have done this at scale. And on a personal note having experienced many approaches to building coaching skills and habits, this has been one of the most impactful programs I have experienced for myself. I have also appreciated being able to truly partner and co-create and design the program with Dulcie, and the flexibility to adapt and learn as we went.”
