A Word From Our Founder Dulcie Swanston
“I loved every one of my 20 years working in Corporate life. I had a passion for learning new things and an insatiable curiosity which meant I ended up working in virtually every business function – Operations, Finance, Property, Commercial, Marketing and HR. I did an MBA, 2 post-graduate business qualifications. However, whatever part of a business I have worked in, I have been passionate about helping individuals to become the very best version of themselves – and curious about why great people weren’t getting on, or getting things done.
This has become the overarching aim of Top Right Thinking – to enhance our performance as people in tangible, measurable and practical ways. You can use our specialists for 121 Coaching or Mentoring. Our Training can be flexed for small groups over a 2 year program or up to 200 people during a conference. We can provide you with bespoke Reading Materials or Reflective Learning Videos. Different people need different things. So we do them all!
As an individual, I have experienced at first hand the frustration of training that was amazing in the classroom – but that didn’t make a difference back in real life. As a line manager, I paid for coaching and arranged mentoring for my team – that didn’t really deliver the results hoped. As a human being I have read inspirational leadership books and intended to implement some of the suggestions – but not quite got round to them…
Our specialism is providing support that really works. It is constructed to stick. Whether we have provided 121 coaching for a single leader, mentoring for a new line manager or put together a training programme for the whole organisation, I am proud to report that every client we have worked with invites us back because they get change and growth that they can see and quantify. We have the world class business education and impressive professional qualifications that you would expect from a great consultancy partner. But we have the know how and “grit” that only comes from walking the walk.
We have experience in everything from FTSE 100 corporates and multinational charities to family businesses. My own work has been referenced in the Sunday Telegraph, BBC Online and BBC 5 Live. I am often invited to speak at conferences or round table events to share my real-life experiences. We have worked across many sectors – retail, hospitality, manufacturing, law and publishing to name a few. We work with both individuals and teams, adapting what we do to suit Executives or newly appointed Apprentices and Graduates. Our down to earth approach blended with our experience and skill means we can flex our experience to support your business, whatever you do and however big or small you are.
You and your people are in safe and experienced hands. We won’t blind you with science, psychology or business speak (even though we know a lot about all of those). We’ll just help you to identify quickly and honestly what you need to do. And then help you to do it.”
– Dulcie Swanston
Email: dulcie@teabreaktraining.com or dulcie@profitablyengaged.com
